Diffusion of Juran Trilogy toward students’ satisfaction: A case study at School of Technology Management and Logistic (STML)

The quest of university quality level is a never-ending journey, which is marked by searching a set of proper criteria.One of those criteria is the university’s teaching performance.The study aims to explore the teaching performance through the application of Juran Trilogy in STML, UUM. Particularly...

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Bibliographic Details
Main Authors: Khor, Li Sok, Taib, Che Azlan
Format: Article
Language:English
Published: UUM College of Business 2012
Subjects:
Online Access:http://repo.uum.edu.my/17848/1/JTOM%207%201%2048-53.pdf
http://repo.uum.edu.my/17848/
http://jtom.stmlportal.net/uncategorized/volume-7-number-1-july-2012/
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