The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia
In the current globalization arena, government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.For that governments in each countries including Malaysia have been spent huge amount of money for the developmen...
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my.uum.repo.178152016-04-14T02:05:35Z http://repo.uum.edu.my/17815/ The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia Chandra, Punitha Ibrahim, Amlus HD28 Management. Industrial Management In the current globalization arena, government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.For that governments in each countries including Malaysia have been spent huge amount of money for the development of electronic government (e-government) and specifically in e-filing system to ease the government services.At this vein, investigation on factors that influences continuance intention is important because ineffective usage of e-government service after initial adoption caused undesirable cost and waste of development of particular e-government service. Most of the prior studies focused more on individuals' adoption intention of e-government services, however, there are limited empirical studies that focused on continuance intention which is about what happens beyond the initial adoption stage in e-government studies and particularly in e-filing context in Malaysia.Thus given the paucity of research on continuance intention, this study attempts to examine the influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system using a review of literature. UUM College of Business 2015 Article PeerReviewed application/pdf en http://repo.uum.edu.my/17815/1/JTOM10%202%2052-63.pdf Chandra, Punitha and Ibrahim, Amlus (2015) The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia. Journal of Technology and Operations Management, 10 (2). pp. 52-63. ISSN 1823-514X http://jtom.stmlportal.net/uncategorized/volume-10-number-2-december-2015/ |
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HD28 Management. Industrial Management Chandra, Punitha Ibrahim, Amlus The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
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In the current globalization arena, government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.For that governments in each countries including Malaysia have been spent huge amount of money for the development of electronic government (e-government) and specifically in e-filing system to ease the government services.At this vein, investigation on factors that influences continuance intention is important because
ineffective usage of e-government service after initial adoption caused undesirable cost and waste of development of particular e-government service. Most of the prior studies focused more on individuals' adoption intention of e-government services, however, there are limited empirical studies that focused on continuance intention which is about what happens beyond the initial adoption stage in e-government studies and particularly in e-filing context in Malaysia.Thus given the paucity of research on continuance
intention, this study attempts to examine the influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system using a review of literature. |
format |
Article |
author |
Chandra, Punitha Ibrahim, Amlus |
author_facet |
Chandra, Punitha Ibrahim, Amlus |
author_sort |
Chandra, Punitha |
title |
The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
title_short |
The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
title_full |
The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
title_fullStr |
The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
title_full_unstemmed |
The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia |
title_sort |
influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in malaysia |
publisher |
UUM College of Business |
publishDate |
2015 |
url |
http://repo.uum.edu.my/17815/1/JTOM10%202%2052-63.pdf http://repo.uum.edu.my/17815/ http://jtom.stmlportal.net/uncategorized/volume-10-number-2-december-2015/ |
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1644282308566450176 |
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