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Efficient cost management through excellence quality management practices among local authorities in Malaysia

This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the re...

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Main Authors: Mohd Ali, Khairul Anuar, Jemain, Abdul Aziz, Yusoff, Rushami Zien, Abas, Zakaria
Format: Article
Published: Taylor & Francis Group 2007
Subjects:
HD28 Management. Industrial Management
JS Local government Municipal government
Online Access:http://repo.uum.edu.my/17255/
http://doi.org/10.1080/14783360601051669
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spelling my.uum.repo.172552016-02-24T01:58:21Z http://repo.uum.edu.my/17255/ Efficient cost management through excellence quality management practices among local authorities in Malaysia Mohd Ali, Khairul Anuar Jemain, Abdul Aziz Yusoff, Rushami Zien Abas, Zakaria HD28 Management. Industrial Management JS Local government Municipal government This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the results revealed that both employee focus and ICT have positive association with the efficiency in cost management while process management has the inverse relationship.Thus, in order to achieve a superior level of efficiency in cost management, Local Authorities need to address these three components. Taylor & Francis Group 2007 Article PeerReviewed Mohd Ali, Khairul Anuar and Jemain, Abdul Aziz and Yusoff, Rushami Zien and Abas, Zakaria (2007) Efficient cost management through excellence quality management practices among local authorities in Malaysia. Total Quality Management & Business Excellence, 18 (1-2). pp. 99-108. ISSN 1478-3363 http://doi.org/10.1080/14783360601051669 doi:10.1080/14783360601051669
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
topic HD28 Management. Industrial Management
JS Local government Municipal government
spellingShingle HD28 Management. Industrial Management
JS Local government Municipal government
Mohd Ali, Khairul Anuar
Jemain, Abdul Aziz
Yusoff, Rushami Zien
Abas, Zakaria
Efficient cost management through excellence quality management practices among local authorities in Malaysia
description This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the results revealed that both employee focus and ICT have positive association with the efficiency in cost management while process management has the inverse relationship.Thus, in order to achieve a superior level of efficiency in cost management, Local Authorities need to address these three components.
format Article
author Mohd Ali, Khairul Anuar
Jemain, Abdul Aziz
Yusoff, Rushami Zien
Abas, Zakaria
author_facet Mohd Ali, Khairul Anuar
Jemain, Abdul Aziz
Yusoff, Rushami Zien
Abas, Zakaria
author_sort Mohd Ali, Khairul Anuar
title Efficient cost management through excellence quality management practices among local authorities in Malaysia
title_short Efficient cost management through excellence quality management practices among local authorities in Malaysia
title_full Efficient cost management through excellence quality management practices among local authorities in Malaysia
title_fullStr Efficient cost management through excellence quality management practices among local authorities in Malaysia
title_full_unstemmed Efficient cost management through excellence quality management practices among local authorities in Malaysia
title_sort efficient cost management through excellence quality management practices among local authorities in malaysia
publisher Taylor & Francis Group
publishDate 2007
url http://repo.uum.edu.my/17255/
http://doi.org/10.1080/14783360601051669
_version_ 1644282174749278208
score 13.149126

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