Strategic interventions in tackling poor performance of service departments: Study on Muhibbah Engineering (M) Bhd, Malaysia
This case study describes the problems faced by Muhibbah Engineering (M) Bhd group of companies (Malaysia) due to the poor performance of it’s service departments. This case was identified as a result of declining organizational performance of the company from the starting of year 2011 to early 201...
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Main Authors: | Gopal, Seekar, Kumar M., Dileep |
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Format: | Article |
Language: | English |
Published: |
International Foundation for Research & Development. All Rights Reserved.
2015
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Subjects: | |
Online Access: | http://repo.uum.edu.my/17175/1/6.pdf http://repo.uum.edu.my/17175/ http://www.ifrnd.org/ResearchPapers.aspx?VolumeID=228 |
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