APA引文

Usman, U. (2013). Total service quality management and the service industry: Evidence from international airlines.

Chicago Style Citation

Usman, Umar. Total Service Quality Management and the Service Industry: Evidence From International Airlines. 2013.

MLA引文

Usman, Umar. Total Service Quality Management and the Service Industry: Evidence From International Airlines. 2013.

警告：這些引文格式不一定是100％准確.