Training as a moderator in the relationship between employees collaboration, top management support and IT support with knowledge management in Malaysian public organization

• Main Authors: Muhamad Noor, Sarina, Nasirun, Noraini
• Format: Article
• Language: English
• Published: International Academic Research Journal 2015
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/16133/1/43.pdf; http://repo.uum.edu.my/16133/; http://www.iarjournal.com/iar-journal/iar-journal-of-business-and-technology/

Knowledge management refers to the ability of organizations to create and transfer knowledge in the pursuit of achieving a sustainable competitive advantage.However, only few studies investigate the standing of public organizations in this area. The objective of this study is to capture the knowledge management aspect towards achieving the vision of becoming a knowledge driven organization.The study employs self administered questionnaires to 131 employees of a public organization in Malaysia.The result suggests significant relationship between management supports, employees collaboration and IT support in building a knowledge management organization. In addition, training which is also included as a moderator in this study provides an interesting suggestion to the managers especially those in public organizations.The paper concludes with a call for various entities to incorporate principles of learning organization in enhancing their competitiveness.