The usage of balanced scorecard in evaluating the effectiveness of contractor performance appraisals in heavy oil operating unit of PT. CDE

• 主要作者: Pontoh, Sjamsuddin
• 格式: Conference or Workshop Item
• 语言: English
• 出版: 2014
• 主题: HD28 Management. Industrial Management
• 在线阅读: http://repo.uum.edu.my/15949/1/P19.pdf; http://repo.uum.edu.my/15949/; http://stmlportal.net/ictom04/TOC.html

This paper aims to evaluate the effectiveness of existing Contractor Performance Appraisal (PA) in Heavy Oil Operating Unit (HOOU) of PT CDE by using Balanced Scorecard (BSC) and to propose improvement to address the gaps associated with the PA process. PT CDE uses two types of appraisal that is con...