Total quality management dimensions and SME performance: A quantitative approach

• Main Authors: Jabeen, Rubina, Shehu, Aliyu Mukhtar, Mahmood, Rosli, Bambale, Abdu Ja’afaru
• 格式: Article
• 语言: English
• 出版: Othman Yeop Abdullah (OYA) Graduate School of Business, Universiti Utara Malaysia 2015
• 主题: HB Economic Theory
• 在线阅读: http://repo.uum.edu.my/15791/1/2_IPBJ_Vol.7_1_21-35_2015.pdf; http://repo.uum.edu.my/15791/; http://oyagsb.uum.edu.my/index.php/ipbj-list-of-issue

The objective of this study is to measure the relationship between some TQM dimensions and business performance of SMEs.The study seeks to advance the understanding of TQM and also resolves some controversies that appear in the literature concerning the relationship between TQM dimensions and perfor...