Store loyalty, retail satisfaction and competitive resistance towards purchase intention

This paper explores the factors that influence the consumers’ intentions towards purchasing behaviour.Specifically, the objective of this study is to determine the relationships between retail satisfaction, loyalty to the store and competitive resistance toward purchase intention among the staff of...

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Main Authors: Ma’rof, Rabiatul Adawiyah, Nik Mat, Nik Kamariah, Rashid, Umi Kartini, Nasuredin, Juzaimi, Sanita, Fitriah
格式: Article
语言:English
出版: Scientific & Academic Publishing Co. 2012
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在线阅读:http://repo.uum.edu.my/14968/1/10.5923.pdf
http://repo.uum.edu.my/14968/
http://doi.org/10.5923/j.economics.20120001.16
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