Instrument development for organisational health

• Main Authors: Nair, Hari A. P., Kumar M., Dileep, Sri Ramalu, Subramaniam
• Format: Article
• Language: English
• Published: Canadian Center of Science and Education 2015
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/14758/1/1a.pdf; http://repo.uum.edu.my/14758/; http://doi.org/10.5539/ass.v11n12p200

This study establishes the factors influencing Organisational Health (OH), leading to the development of an empirical measurement instrument.Despite the fact that a few firms have understood the significance of measuring health, they mostly do not know precisely what to measure, because of an absence of understanding of what constitutes a set of organisational health dimensions.This study used a mixed method through literature review, expert opinion and a quantitative pilot survey with 123 supervisory staff from a telecommunication company in India. The instrument was further tested for standardisation in Malaysia, Bangladesh and Indonesia.The study identified an OH measurement model consisting three constructs such as Change Capacity, Goal Alignment and Competitive Advantage.There are 29 items which collectively influence the degree of OH in an Organisation. By proposing, creating, and validating a multi-dimensional, operational measure of the organisational health, and by showing its viability in enhancing organisational performance, the present study gives practitioners a handy instrument for assessing the extensiveness of their current OH initiatives.The experts while interacting for the study expressed a uniform opinion regarding the OH constructs and its factors.We believe that developing an objective measurement instrument for organisational health is a significant contribution to the body of knowledge.