Management of information through an interactive voice response system the prospect of religious domain

This paper explores the potential of using an interactive voice response system to maange information in institutions of religious domain. We first explain the terminologies involved such as an interactive voice response system, computer telephony integration, information management, and religious...

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Bibliographic Details
Main Authors: Embong, Abdullah, Jamaludin, Zulikha
Format: Conference or Workshop Item
Language:English
Published: 2004
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Online Access:http://repo.uum.edu.my/1332/1/Abdullah_Embong_%2C_Zulaikha%2CJ.pdf
http://repo.uum.edu.my/1332/
http://ipb.ac.id/
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