Job security and ERP acceptance by individuals in Saudi Arabia air transportation industry

• Main Authors: Samander, Bassim Abdulmajeed, Abdul Rahman, Hamzah
• Format: Conference or Workshop Item
• Language: English
• Published: 2014
• Subjects: HD28 Management. Industrial Management; HE Transportation and Communications
• Online Access: http://repo.uum.edu.my/12283/1/2509141007.pdf; http://repo.uum.edu.my/12283/; http://www.internationalconference.com.my

Today, internet technologies are considered the most efficient tools assisting companies to grow in the marketplace, enhancing their capability to compete with other competitors and attracting customers to their products and services. It has known that the success or failure of businesses depends on their adoption of the new e-business paradigm successfully. Firms are utilizing the Internet and associated technologies to support their business activities, by internally applying Enterprise Resources Planning (ERP) which considered as very expensive, costly and complex and they are investing in this system at an alarming rate, even though there are high rates of ERP adoption failure among organizations worldwide. Very few studies have been conducted regarding technology acceptance of ERP systems at individual level (end users). Therefore, this study aims to examine Job Security (JS) as a Critical Successful Factor (CSF) that affects the individuals’ acceptance of the ERP system in the Saudi Arabia Air-transportation Industry, by studying the impact of JS as factor on individual's behavioral intention to use (BIU) the adopted ERP system, and consequently, assist in avoiding adoption failure, eventually leading to firms fully realizing the advantages of ERP solutions. In this study, TAM theory is considered the most influential theory among the technology acceptance theories, and it is fundamental to understand that there is a comprehensive relationship between TAM and JS as CSF. Comprehensive data analysis was conducted, including Structure Equation Modeling (SEM), to verify the research outcome. The finding from this study has validated JS as CSF of ERP implementation; Based on the research finding, a reliable model (JS-TAM) was constructed, which explains how JS has influenced the end users' acceptance or “Behavioral Intention to Use” of ERP system. A comprehensive explanation of employee’s behavioral intention to use of ERP system was obtained by testing the moderators’ effect on the research model. Ultimately, it is assumed that this study will help researchers and organizations to construct a better comprehensive model that prevent of ERP system implementation failure.