The role of environmental dynamism on outsourcing performance in Malaysia

• Main Authors: Ng, Eng Kok, Hassan, Mohamad Ghozali
• Format: Conference or Workshop Item
• Language: English
• Published: 2013
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/11596/1/p80.pdf; http://repo.uum.edu.my/11596/

This research aims on the environmental dynamism and outsourcing success.This study was to examine the impact of environmental dynamism as a moderator on the outsourcing success.In this research, outsourcing performance will affect by three dimensions in environmental dynamism: (a) customer demand, (b) level of competition, and (c) technology changes.Postal survey from electrical and electronic manufacturing industries in Malaysia was used to collect data.The findings from the data collected by the hand delivery survey showed support for the hypotheses of the research.Hierarchical regression analysis was carried out to determine the moderating effect of environmental dynamism on outsourcing success.The result of the research indicated full support of these moderating effects.This paper presents a useful source of information for practitioners that seeks to improve the outsourcing performance.