Electronic mail management: A corporate memory towards organizational performance
This study evaluates government practices in electronic mail (email) management to identify perception on the email management’s contribution as a corporate memory towards organizational performance.The study uses questionnaires as the instrument and a sample of 250 respondents from various governme...
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my.uum.repo.113472014-07-23T08:13:47Z http://repo.uum.edu.my/11347/ Electronic mail management: A corporate memory towards organizational performance Hussin, Nurussobah Mohamed, Haslinda Tarmuchi, Nor Rashimahwati HD28 Management. Industrial Management This study evaluates government practices in electronic mail (email) management to identify perception on the email management’s contribution as a corporate memory towards organizational performance.The study uses questionnaires as the instrument and a sample of 250 respondents from various government officers in Putrajaya, Malaysia participated in this survey.The study aims to investigate the practices at the government agencies in applying records management principles to email, such as separating email information from email records in the circulation and dissemination process, storing emails, and applying retention and disposal management.The result reveals that the respondents perceive that the documents send through emails contribute to the better performance of their departments. 2008-06-10 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/11347/1/287-292-CR133.pdf Hussin, Nurussobah and Mohamed, Haslinda and Tarmuchi, Nor Rashimahwati (2008) Electronic mail management: A corporate memory towards organizational performance. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia. http://www.kmice.uum.edu.my |
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HD28 Management. Industrial Management Hussin, Nurussobah Mohamed, Haslinda Tarmuchi, Nor Rashimahwati Electronic mail management: A corporate memory towards organizational performance |
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This study evaluates government practices in electronic mail (email) management to identify perception on the email management’s contribution as a corporate memory towards organizational performance.The study uses questionnaires as the instrument and a sample of 250 respondents from various government
officers in Putrajaya, Malaysia participated in this survey.The study aims to investigate
the practices at the government agencies in applying records management principles to
email, such as separating email information from email records in the circulation and dissemination process, storing emails, and applying retention and disposal management.The
result reveals that the respondents perceive that the documents send through emails contribute to the better performance of their
departments. |
format |
Conference or Workshop Item |
author |
Hussin, Nurussobah Mohamed, Haslinda Tarmuchi, Nor Rashimahwati |
author_facet |
Hussin, Nurussobah Mohamed, Haslinda Tarmuchi, Nor Rashimahwati |
author_sort |
Hussin, Nurussobah |
title |
Electronic mail management: A corporate memory
towards organizational performance |
title_short |
Electronic mail management: A corporate memory
towards organizational performance |
title_full |
Electronic mail management: A corporate memory
towards organizational performance |
title_fullStr |
Electronic mail management: A corporate memory
towards organizational performance |
title_full_unstemmed |
Electronic mail management: A corporate memory
towards organizational performance |
title_sort |
electronic mail management: a corporate memory
towards organizational performance |
publishDate |
2008 |
url |
http://repo.uum.edu.my/11347/1/287-292-CR133.pdf http://repo.uum.edu.my/11347/ http://www.kmice.uum.edu.my |
_version_ |
1644280619454169088 |
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13.18916 |