Knowledge audit roles and contributions towards continuous quality improvement: A review

Knowledge audit output helps organizations to make recommendation of KM strategy that can be used for better managing the knowledge. However, knowledge audit can only be an effective strategic tool if the process is done cyclically and continuously. This paper reviews literature on knowledge audit...

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Bibliographic Details
Main Authors: Abdul Rahman, Azizah, Ahmad Shukor, Nur Syufiza
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/10835/1/CR81.pdf
http://repo.uum.edu.my/10835/
http://www.kmice.uum.edu.my
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Summary:Knowledge audit output helps organizations to make recommendation of KM strategy that can be used for better managing the knowledge. However, knowledge audit can only be an effective strategic tool if the process is done cyclically and continuously. This paper reviews literature on knowledge audit process with the aim to understand the various roles and contributions of knowledge audit in knowledge management initiatives. The literature was analyzed by adopting the three -stage method for extracting, analyzing and reporting the literature- based findings. The paper concludes with an understanding on how knowledge audit output could contribute to the organizations’ continuous quality improvement.