Simulating cognitive coping strategies for intelligent support agents
People react differently to stress.According to the Cognitive Motivational Relational Theory by Lazarus and Folkman, the appraisal of stress and the emotions related to it determine whether people cope with stress by focusing on altering the situation (problem focused) or on changing the emotional c...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/10561/1/A6.pdf http://repo.uum.edu.my/10561/ http://www.proceedings.com/09137.html |
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