The roles of interpersonal trust on relationship between social factors and knowledge sharing behaviour

• Main Author: Norfadzilah, Abdul Razak
• Format: Thesis
• Language: English; English; English
• Published: 2021
• Subjects: HD28-70 Management. Industrial Management; HD58.9 Organizational Effectiveness.; HD58.7 Organizational Behavior.; HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/9860/1/permission%20to%20deposit-allow%28embargo%29-96142.pdf; https://etd.uum.edu.my/9860/2/s96142_01.pdf; https://etd.uum.edu.my/9860/3/s96142_02.pdf; https://etd.uum.edu.my/9860/

The service sector is an industry that deals with knowledge and expertise. In general, knowledge is valuable and difficult to imitate. For service organizations, sustaining knowledge is vital for competitive advantage. The absence of knowledge sharing behaviour among employees is damaging to busines...