E-filing users’ satisfaction: A study on Malaysia petroleum upstream taxpayers
E-filing is one of the e-government applications that implement Information and Communication Technology (ICT) to enable e-government to improve the efficiency of government services provided to citizens. The purpose of e-filing service is to encourage every taxpayer to submit their income tax retur...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2020
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| Online Access: | https://etd.uum.edu.my/9601/1/s825136_01.pdf https://etd.uum.edu.my/9601/2/s825136_02.pdf https://etd.uum.edu.my/9601/3/s825136_references.docx https://etd.uum.edu.my/9601/ |
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