Host-guest language: exploring directive speech acts and politeness strategies of Jordanian student trainees in hotel interactions
Directive speech acts are prominent in the commercial host-guest interactions (HGIs). Given the nature of the hospitality context where clarity, mutual understanding and avoiding face-threats are essential, an in-depth understanding of how student trainees (STs) use directives and politeness strateg...
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| Format: | Thesis |
| Language: | English English English English |
| Published: |
2020
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| Online Access: | https://etd.uum.edu.my/9527/1/depositpermission-not%20allow_s94923.pdf https://etd.uum.edu.my/9527/2/s94923_01.pdf https://etd.uum.edu.my/9527/3/s94923_02.pdf https://etd.uum.edu.my/9527/4/s94923_references.docx https://etd.uum.edu.my/9527/ |
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