Exploring the relationship between emotional intelligence and job stress among teachers in Pulau Pinang

• Main Author: Muhammad Safwan, Mohd Yusof
• Format: Thesis
• Language: English; English; English
• Published: 2020
• Subjects: HF5001-6182 Business
• Online Access: https://etd.uum.edu.my/8777/1/s822401_01.pdf; https://etd.uum.edu.my/8777/2/s822401_02.pdf; https://etd.uum.edu.my/8777/3/s822401%20references.docx; https://etd.uum.edu.my/8777/

Education is one of the important industries in Malaysia but most of teachers from various countries experienced stress due to high amount of workload compared to other type of occupation. Less satisfaction is one of the effect as teachers experience high level of stress at workplace due to increase of workload and economic pressure as they need to fulfill academic needs for academic purpose. The purpose of this study is to examine the relationship between emotional intelligence and job stress among teachers in Pulau Pinang. The study employs Statistical Packages of Social Sciences (SPSS) version 23 to analyze data after the data collection process which emphasized on three sections which are emotional intelligence, job stress and demographic. The normality test was employed to determine normal distribution of the study and correlation was conducted to determine evaluate and analyze relationship between emotional intelligence and job stress. The results indicate positive and significant relationship between emotional intelligence and job stress. Discussion on the findings were discussed and supported by previous relevant studies to strengthen the results. The study contributed to the body of knowledge with findings on the relationship between emotional intelligence and job stress. Based on the findings, previous studies and recommendations for future studies discuss in this study to enlighten which elements and factors shall be focused for future studies.