Ergonomics factors and their relationship on physiological stress in the workplace

• Main Author: Wan Asyraf, Wan Abdul Rahim
• Format: Thesis
• Language: English; English; English
• Published: 2018
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/8259/1/s818135_01.pdf; https://etd.uum.edu.my/8259/2/s818135_02.pdf; https://etd.uum.edu.my/8259/3/s818135_references.docx; https://etd.uum.edu.my/8259/

Physiological stress occurrence in manufacturing organization is quite increasing nowadays. It is also involve workers who work in an office area or known as officer workers. Through literature being made, it is revealed that poor ergonomics workstation environment is one of the major contributors to the physiological stress. Thus, this study aims to investigate the relationship between ergonomics factors (work process design, humidity, acoustics, lighting, working hours and workload) towards work stress outcomes (physiological stress). This research specifically, focusing on the most significant ergonomic factors (work process design, humidity, acoustics, lighting, working hours and workload) towards physiological stress. A total of 106 samples of office workers were derived from a manufacturing industry in Gebeng, Pahang by using convenience sampling technique. Questionnaires were used for data collection process. The major findings show that ergonomically designated workstation is a significant strategy in minimizing the physiological stress outcomes in organizations or work area. Through the multiple regression analysis, each ergonomics factor and component collectively have significant relationship with the physiological stress outcomes. The multiple regression analysis shows (work process design, humidity, acoustics, working hours and work load) factors have significant relationship with physiological stress outcomes. To be concluded from the findings, it is important to organization which is in need of healthy and competent office workers in line with the aspiration of dynamic human capital development.