Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by student...
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Online Access: | https://etd.uum.edu.my/7277/1/s818174_01.pdf https://etd.uum.edu.my/7277/2/s818174_02.pdf https://etd.uum.edu.my/7277/ |
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my.uum.etd.72772021-08-11T04:23:09Z https://etd.uum.edu.my/7277/ Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia Noor Aina, Norrdin T58.5-58.64 Information technology LB2300 Higher Education The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by students. The main aim behind the set-up of the online service is to facilitate and provide fast and efficient services to the students. Since the advent of technology evolves at a very fast rate, reviews and updates have to be undertaken by the centre so as to ensure that the portal remains relevant and useful by taking into account the consumer feedbacks, functionality and efficiency of the systems. Thus, the objective of this study is to assess the ‘U-Assist Portal’ level of usage by the students. The study approach is quantitative and uses psychometric instruments adapted from International Business Machines Corporation (IBM) (1985). A total of 180 respondents participated in this psychometric test. On the whole, the results showed that there was a significant positive relationship between productivity, completeness and functionality with U-Assist portal level of usage. The study concluded with some suggestions on how to further enhance the U-Assist Portal system. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/7277/1/s818174_01.pdf text en https://etd.uum.edu.my/7277/2/s818174_02.pdf Noor Aina, Norrdin (2018) Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia. Masters thesis, Universiti Utara Malaysia. |
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T58.5-58.64 Information technology LB2300 Higher Education Noor Aina, Norrdin Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
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The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by students. The main aim behind the set-up of the online service is to facilitate and provide fast and efficient services to the students. Since the advent of technology evolves at a very fast rate, reviews and updates have to be undertaken by the centre so as to ensure that the portal remains relevant and useful by taking into account the consumer feedbacks, functionality and efficiency of the systems. Thus, the objective of this study is to assess the ‘U-Assist Portal’ level of usage by the students. The study approach is quantitative and uses psychometric instruments adapted from International Business Machines Corporation (IBM) (1985). A total of 180 respondents participated in this psychometric test. On the whole, the results showed that there was a significant positive relationship between productivity, completeness and functionality with U-Assist portal level of usage. The study concluded with some suggestions on how to further enhance the U-Assist Portal system. |
format |
Thesis |
author |
Noor Aina, Norrdin |
author_facet |
Noor Aina, Norrdin |
author_sort |
Noor Aina, Norrdin |
title |
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
title_short |
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
title_full |
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
title_fullStr |
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
title_full_unstemmed |
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia |
title_sort |
kajian terhadap kemudahgunaan perkhidmatan portal u-assist di kalangan pelajar universiti utara malaysia |
publishDate |
2018 |
url |
https://etd.uum.edu.my/7277/1/s818174_01.pdf https://etd.uum.edu.my/7277/2/s818174_02.pdf https://etd.uum.edu.my/7277/ |
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1709670570957733888 |
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13.18916 |