Hubungan antara tanggapan gaya kepimpinan, komunikasi kepimpinan dan komitmen afektif terhadap kualiti perkhidmatan di kalangan staf pentadbiran universiti swasta
The rapid growths of Private Higher Education Institutions (PHEIs) in the country and increased competition among these institutions have changed the landscape of the industry. These institutions are paying more attention to the issues of providing excellent quality service in order to attract quali...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2016
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/6349/ |
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