Mengukur Tahap Kepuasan Kerja Anggota Jurutera Di Kawasan Lembah Kelang : Satu Kajian Di 92 Skuadron Simpanan Jurutera, Batu Kentonmen, Kuala Lumpur

• Main Author: Mustafa, Othman
• Format: Thesis
• Language: English; English
• Published: 2002
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: http://etd.uum.edu.my/601/1/MEJAR_MUSTAFFA_OTHMAN.pdf; http://etd.uum.edu.my/601/2/1.MEJAR_MUSTAFFA_OTHMAN.pdf; http://etd.uum.edu.my/601/

This study was conducted to measure the level of job satisfaction and identifying factors that influence job satisfaction in 92 Engineer Park Squadron which was located at Batu Kentonmen, Kuala Lumpur. Various factors and variables were tested to identify the significant correlation and factors influencing job satisfaction such as demography, working environment, leadership and organization commitment. Elements in each variables were developed based on theories, literatures and opinions of Maslow (1 970), Taylor (1966), Alderfer (1972), Herzberg (1959, Weaver (1980), Cranny (1992), Mohd Majid (1990), Stephen (1996), Locke (1976) and Owen (2000). The instruments used in the study was a set of questionnaires and interview. About 150 set of questionnaires were disseminated where 133 questionnaires were collected (88.67%). The data obtained was analysed by using SPSS software. As an overall, the level of job satisfaction in 92 Engineer Park Squadron recorded average scores. The variables were tested to identify the means, correlation and regression. The output of test conducted were two factors, which showed strong positive relationship and great influence to job satisfaction, namely working environment and leadership. The findings of the study would be a feedback to the organization to improve the job satisfaction level and to review its roles and tasks so that it could be implemented effectively and efficiently.