The influence of service factors towards the satisfaction of express bus passengers in Kuala Lumpur
Majlis Amanah Rakyat ‘MARA’ (The Council of Trust for Indigenous People), being one of the main government agencies, in early formation has played major roles in increasing the socio-economic status of Bumiputra’s. Several programs has been planned and provided which one of it are MARA Bus Transport...
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| 格式: | Thesis |
| 语言: | English English |
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2015
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| 在线阅读: | http://etd.uum.edu.my/5111/ |
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