Occupational stress and deviant workplace behavior among customer services employees of a call center in Malaysia

Researchers have shown an increased interest in conducting studies in deviant workplace behavior since the past researches shown the cascading effects of workplace deviance on the organization as a whole. However, there is still question on the association and the influence of occupational stress a...

Full description

Saved in:
Bibliographic Details
Main Author: Wan Ummu Hanuni, Wan Din
Format: Thesis
Language:English
English
Published: 2015
Subjects:
Online Access:http://etd.uum.edu.my/4988/
Tags: Add Tag
No Tags, Be the first to tag this record!