Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia

• Main Author: Wan Zetti Rafina, Wan Mohamad Zuki
• Format: Thesis
• Language: English; English
• Published: 2011
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/2858/1/Wan_Zetti_Rafina.pdf; https://etd.uum.edu.my/2858/2/1.Wan_Zetti_Rafina.pdf; https://etd.uum.edu.my/2858/

Occupational stress is one of the workplace issues that is widely discussed and recognised. In the mean time, job satisfaction is considered as one of the possible effects of the stress suffered by the employees. This study has focused on the discovery of association between causes of occupational stress and overall job satisfaction, as well as the gender differences on overall job satisfaction among the managerial and professional officers in MOA. The caused examined are limited to workload, role conflict and physical work environment. This study employed a quantitative research design, whereby the data were collected through questionnaires. The questions in the questionnaire use USDAW Stress Questionnaires (for workload and physical work environment), NIOSH Generic Job Stress Questionnaire (for role conflict)and Minnesota Job Satisfaction Questionnaire (short form)(for job satisfaction). It is found that all the causes of occupational stress are correlated with overall job satisfaction, with only role conflict having a positive relationship. In contrast, no significance difference has been found between male and female officers in terms of overall job satisfaction. In short, the prevalence of association between causes of stress and job satisfaction existed, similar to the previous studies. However, the variance between gender and overall satisfaction in MOA is not significant inconsistent with majority of earlier studies. Further studies are highly recommended on the association between role between the findings of this study with the others.