Exploring Critical Success Factors for Stakeholder Management in Intel

• Main Author: Norlina, Mohamad Sobri
• Format: Thesis
• Language: English; English
• Published: 2011
• Subjects: HD28-70 Management. Industrial Management
• Online Access: http://etd.uum.edu.my/2603/1/Norlina_Mohamad_Sobri.pdf; http://etd.uum.edu.my/2603/2/1.Norlina_Mohamad_Sobri.pdf; http://etd.uum.edu.my/2603/

Stakeholder management is critical to the success of every project in every organization. The purpose of this study is to explore and identify the Critical Success Factors (CSF) and their associated contextual elements of the significant factors that are important in Managing Stakeholder in Intel. The research focuses on improving our understanding of the importance of critical success factors from Intel perspective in order to provide some new ideas to solve the problem on the high rate of project failure. The questionnaires were distributed to 350 respondents working from various groups of department in Intel. The relationship between the perception of successful stakeholder management and a set of success factors hypothesized in the study was derived using Pearson correlation and multiple regressions analysis. The results confirmed that 3 out of five factors independent variables which are management support, information input and decision making are rejected due to insignificant result in structural group. In particular, sustainable support and stakeholder estimation were believed to be the important factors and significantly predicted perceptions of successful stakeholder management. Practical implications, recommendations and future research were also offered in this study. The findings should help project managers become more aware of their responsibilities and the relative importance of issues for management stakeholders. These findings could also be used as an assessment tool to evaluate the successful performance of stakeholder management in Intel.