Implementation of 360-Degree Feedback in Telekom Malaysia

• Main Author: Muhammad Fikhry, Zulkhifly
• Format: Thesis
• Language: English; English
• Published: 2011
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: http://etd.uum.edu.my/2477/1/Muhammad_Fikhry_Zulkhifly.pdf; http://etd.uum.edu.my/2477/2/1.Muhammad_Fikhry_Zulkhifly.pdf; http://etd.uum.edu.my/2477/

Annual evaluation has conducted in almost organization in the world. Matters such business mission, vision, strategy, and goals are what organization targets to be achieved in specified period and to achieve all those targets, organization must keep their employee's performance in superb constantly. The objective of this study is to study whether trust level of executives affect the satisfaction of 360-degree feedback, to study whether rates competency do affect the satisfaction among the executives and to examine whether performance improvement plan does affect the satisfaction of 360-degree feedback. A total of 120 executives of TM Malaysia, Bangsar are chosen as the sample size. From the findings, trust level, rates competency and performance improvement plan had significant relationship toward effective 360-degree feedback.