A Study on the Extent of Resistance to Change on Business Transformation Initiatives in Pos Malaysia
Many organizations, including Pos Malaysia Berhad embarked in business transformation initiatives to enhance capabilities, improve performance and provide competitive advantage for business. In implementing business transformation initiatives, one of the issues that need to be addressed is the resis...
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Format: | Thesis |
Language: | English English |
Published: |
2011
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Online Access: | http://etd.uum.edu.my/2460/1/Mohd_Yusri_Dolah.pdf http://etd.uum.edu.my/2460/2/1.Mohd_Yusri_Dolah.pdf http://etd.uum.edu.my/2460/ |
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