Kepuasan Warga Terhadap Perkhidmatan Kerajaan Tempatan Padangpanjang
The objectives of this study are to identify the system of organizational management of local governmental service in Padangpanjang, West Sumatra, particularly the system implemented after the reform era in Indonesia; to identify the aspects of citizen/customer satisfaction toward services addressed...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/2437/1/Dasman_Lanin.pdf http://etd.uum.edu.my/2437/2/1.Dasman_Lanin.pdf http://etd.uum.edu.my/2437/ |
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