Perhubungan Di Antara Imej Kedai Dengan Kepuasan, Perakuan, Dan Kesetiaan Pelanggan Terhadap Rangkaian Peruncit: Satu Kajian Empirikal
The primary objective of this study is to empirically determine the relationship between chain stores images and customers’ satisfaction, recommendation and loyalties. Trade liberalization and increased competition among retailers have created the need for such research in order to produce better an...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/189/1/NG_HUN_CHONG_-_Perhubungan_di_antara_imej_kedai_dengan_kepuasan..._.pdf https://etd.uum.edu.my/189/2/1.NG_HUN_CHONG_-_Perhubungan_di_antara_imej_kedai_dengan_kepuasan..._.pdf https://etd.uum.edu.my/189/ |
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