The Effect of Customers' Satisfaction towards Customer Loyalty among Mobile Telecomunication Providers in Malaysia
The purpose of this study is to understand the effect between customer satisfaction and customer loyalty in the Malaysian mobile telecommunication services. This sector is highly competitive as new players coming in, with aggressive price offering, high promotion, better network quality and great cu...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | English English |
| منشور في: |
2009
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://etd.uum.edu.my/1682/1/Sarina_Ismail.pdf http://etd.uum.edu.my/1682/2/1.Sarina_Ismail.pdf http://etd.uum.edu.my/1682/ |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|