Kepuasan Pesakit Terhadap Perkhidmatan Hospital
This research is generally used to recognize the patient's satisfaction of the hospital services : Focus study in Jitra Hospital, Kedah Darul Aman. The main problems in the patients such as waiting time, communication time of doctor in treatment room and patient's characteristic are the...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/1479/1/ZULHAI_B._MOHD._NOR_AFFENDY.pdf http://etd.uum.edu.my/1479/2/1.ZULHAI_B._MOHD._NOR_AFFENDY.pdf http://etd.uum.edu.my/1479/ |
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