Analisa Model Penggiliran di Klinik Kesihatan Kerajaan
This study is conducted with the aim to observe how far the operational research methodology through queuing model can be used to analyze service time to help improve the quality of services at Putrajaya Health Clinic (KKPJ). For that purpose, service time which comprises of waiting time and service...
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Format: | Thesis |
Language: | English English |
Published: |
2003
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Online Access: | http://etd.uum.edu.my/1449/1/SUHAIMI_B._ALI_%40_AHMAD.pdf http://etd.uum.edu.my/1449/2/1.SUHAIMI_B._ALI_%40_AHMAD.pdf http://etd.uum.edu.my/1449/ |
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