Shahril, S. (2003). Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB).
Chicago Style CitationShahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
MLA CitationShahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
Warning: These citations may not always be 100% accurate.