Determinant of the healthcare technology adoption in Jordan : The moderating effects of computer self-efficacy

• Main Author: Ahmad Alkhazaleh, Ashraf Suliman
• Format: Thesis
• Language: English; English; English
• Published: 2024
• Subjects: T Technology (General)
• Online Access: https://etd.uum.edu.my/11345/1/depositpermission.pdf; https://etd.uum.edu.my/11345/2/s903591_01.pdf; https://etd.uum.edu.my/11345/3/s903591_02.pdf; https://etd.uum.edu.my/11345/

The study delves into the adoption of healthcare information system within Jordanian Ministry of Health hospitals. Drawing upon the Technology Acceptance Model (TAM) and Information Systems (IS) success model as theoretical frameworks, it examines the factors influencing nurses' intention to use the healthcare information system, as well as their satisfaction in dealing with it. Additionally, it evaluates the role of computer self-efficacy on these influence. The research encompasses a sample of 400 nurses from eight Ministry of Healthaffiliated hospitals in Irbid Governorate. The findings show the significance of attitudes towards usage in influencing intention to use, which subsequently impacts the adoption of healthcare information system. Perceived ease of use and usefulness are found to significantly influence attitude towards usage, with intention to use serving as a pivotal mediator between attitude and system adoption. Moreover, perceived trust and information quality emerge as a crucial factor influenced by ease of use and usefulness, thereby impacting the overall satisfaction with the system. The study reveals a significant relationship between intention to use, information quality and satisfaction, with satisfaction playing a mediating role in the relationship between information quality, intention to use and system adoption. Furthermore, the study highlights the moderating effect of computer self-efficacy on intention to use, satisfaction, and system adoption. These findings contribute both theoretically and practically to the understanding and implementation of healthcare information systems