Integrating discrete event simulation and data envelopment analysis for performance measurement and efficency evaluation of resource configurations in an outpatient clinic

Health care facilities, especially outpatient clinics, are the main source of medical care and treatment for the population. To provide quality services, facilities must perform their work optimally. System performance, such as patient wait time, patient cycle time, and throughput, can be measured u...

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Bibliographic Details
Main Author: Mohamad Amirrul Muqmin, Mohamad Isa
Format: Thesis
Language:English
English
English
Published: 2023
Subjects:
Online Access:https://etd.uum.edu.my/11011/1/depositpermission-826822.pdf
https://etd.uum.edu.my/11011/2/s826822_01.pdf
https://etd.uum.edu.my/11011/3/s826822_02.pdf
https://etd.uum.edu.my/11011/
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