Study on Turnover Intention in Pakistan’s Textile Industry: The Mediating Effect of Work Engagement and Moderating Effect of Organizational Culture

• Main Author: Amin, Muhammad
• Format: Thesis
• Language: English; English; English
• Published: 2023
• Subjects: HD28-70 Management. Industrial Management
• Online Access: https://etd.uum.edu.my/10975/1/depositpermission-903146.pdf; https://etd.uum.edu.my/10975/2/903146_01.pdf; https://etd.uum.edu.my/10975/3/903146_02.pdf; https://etd.uum.edu.my/10975/

Employee turnover can significantly influence the organisation’s profits and employee morale. In other words, losing an employee could cost the organisation up to 200% in terms of hiring, recruiting, and training new employees. Apart from money, high turnover also costs the company time. Therefore, it is crucial to find ways to reduce employee turnover by first understanding their intention to leave the organisation. As such, this study was carried out to investigate the effect of job security, organisational justice, job embeddedness, and work environment on turnover intention. The study also examined the role of work engagement as a mediator and the role of organisational culture as a moderator. The study was conducted among production employees in Textile Industry in Pakistan. In this study, questionnaires were distributed to 768 employees working in the production department in the textile industry in Pakistan. Four hundred thirty questionnaires were returned, but only 350 were suitable for analysis using Structural Equation Modelling (SEM) - Partial Least (PLS) method. The results showed a significant effect of job security, job embeddedness, and work environment on work engagement and turnover intention. Work engagement, too, had a significant effect on turnover intention. The results also demonstrated the mediating effect of work engagement in the relationship between job security, job embeddedness, work environment, and turnover intention. Also, the study found a moderating effect of organisational culture on the relationship between work engagement and turnover intention. The present study also highlighted the implications of the research, the limitation of the study and the direction for future research.