Critical factors of crisis escalations between customers and front-line security at Dubai International Airport

• 第一著者: Falamarzi, Ibrahim Ahmad Ali Mohammad
• フォーマット: 学位論文
• 言語: English; English; English
• 出版事項: 2023
• 主題: HD58.7 Organizational Behavior.; HF5415.33 Consumer Behavior.
• オンライン･アクセス: https://etd.uum.edu.my/10832/1/permission%20to%20deposit-not%20allow-s903749.pdf; https://etd.uum.edu.my/10832/2/s903749_01.pdf; https://etd.uum.edu.my/10832/3/s903749_02.pdf; https://etd.uum.edu.my/10832/

The main objective of the research was to examine the moderating role of organizational culture over the relationship between racial profiling, gender profiling, technology usage, and communication channels and crisis escalation at Dubai International Airport. Based on comprehensive review of litera...