The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities

The emergence of internet technology in the workplace has many desirable effects on organizations and their members, which allows them to communicate easier and work faster. Despite the positive effect, internet technology brings about many undesirable consequences that widely influence organization...

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Main Author: Alshuaibi, Mohammad Sa’id Ibrahim
Format: Thesis
Language:English
English
English
Published: 2022
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spelling my.uum.etd.106592023-10-12T07:21:04Z https://etd.uum.edu.my/10659/ The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities Alshuaibi, Mohammad Sa’id Ibrahim HF5549-5549.5 Personnel Management. Employment The emergence of internet technology in the workplace has many desirable effects on organizations and their members, which allows them to communicate easier and work faster. Despite the positive effect, internet technology brings about many undesirable consequences that widely influence organizations' productivity. Cyberloafing is a phenomenon that has recently attracted the researcher's attention, which denotes the idle utilization of technology rather than work. This study, therefore, examined the factors influencing cyberloafing activities amongst administrative staff in Jordanian universities. Drawing upon the JD-R model, conservation of resources theory, and construal level theory, this study examined the moderating effect of consideration of future consequences on the association between job stress and cyberloafing. In addition, the study examined the mediating effect of job stress on the relationship between job demands (role overload, role conflict, and role ambiguity), job resources (task significance, task identity, skill variety, autonomy, and job feedback), and cyberloafing. A quantitative approach was used to study the association between the variables under the study, and the unit of analysis was the individual administrative staff. The study utilized a survey method and questionnaires distributed through purposive sampling to 740 administrative staff at 19 public and private universities in Jordan. Out of 740 questionnaires distributed, 687 were returned, representing a respondent rate of 92.84%. The Partial Least Squares (PLS) Structural Equation Modelling technique was used to test the study hypotheses. The study found significant direct relationships among the tested job demands and job resources variables (except role conflict, skill variety, and feedback) with cyberloafing. In addition, the direct relationship between job demands, resources variables, and job stress was significant except (for role ambiguity). A significant positive correlation was found between job stress and cyberloafing. In contrast, job stress was found to mediate the relationship between job demands and resources variables (except role ambiguity) and cyberloafing. Regarding the moderation effect, consideration of future consequences moderated the relationship between job stress and cyberloafing. Contributions, limitations, and implications of the study are also discussed. 2022 Thesis NonPeerReviewed text en https://etd.uum.edu.my/10659/1/Depositpermission-Embargo%202years_s901753.pdf text en https://etd.uum.edu.my/10659/2/s901753_01.pdf text en https://etd.uum.edu.my/10659/3/s901753_02.pdf Alshuaibi, Mohammad Sa’id Ibrahim (2022) The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Alshuaibi, Mohammad Sa’id Ibrahim
The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
description The emergence of internet technology in the workplace has many desirable effects on organizations and their members, which allows them to communicate easier and work faster. Despite the positive effect, internet technology brings about many undesirable consequences that widely influence organizations' productivity. Cyberloafing is a phenomenon that has recently attracted the researcher's attention, which denotes the idle utilization of technology rather than work. This study, therefore, examined the factors influencing cyberloafing activities amongst administrative staff in Jordanian universities. Drawing upon the JD-R model, conservation of resources theory, and construal level theory, this study examined the moderating effect of consideration of future consequences on the association between job stress and cyberloafing. In addition, the study examined the mediating effect of job stress on the relationship between job demands (role overload, role conflict, and role ambiguity), job resources (task significance, task identity, skill variety, autonomy, and job feedback), and cyberloafing. A quantitative approach was used to study the association between the variables under the study, and the unit of analysis was the individual administrative staff. The study utilized a survey method and questionnaires distributed through purposive sampling to 740 administrative staff at 19 public and private universities in Jordan. Out of 740 questionnaires distributed, 687 were returned, representing a respondent rate of 92.84%. The Partial Least Squares (PLS) Structural Equation Modelling technique was used to test the study hypotheses. The study found significant direct relationships among the tested job demands and job resources variables (except role conflict, skill variety, and feedback) with cyberloafing. In addition, the direct relationship between job demands, resources variables, and job stress was significant except (for role ambiguity). A significant positive correlation was found between job stress and cyberloafing. In contrast, job stress was found to mediate the relationship between job demands and resources variables (except role ambiguity) and cyberloafing. Regarding the moderation effect, consideration of future consequences moderated the relationship between job stress and cyberloafing. Contributions, limitations, and implications of the study are also discussed.
format Thesis
author Alshuaibi, Mohammad Sa’id Ibrahim
author_facet Alshuaibi, Mohammad Sa’id Ibrahim
author_sort Alshuaibi, Mohammad Sa’id Ibrahim
title The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
title_short The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
title_full The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
title_fullStr The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
title_full_unstemmed The relationship between job demands, resources, stress, and cyberloafing among administrative staff in Jordanian universities
title_sort relationship between job demands, resources, stress, and cyberloafing among administrative staff in jordanian universities
publishDate 2022
url https://etd.uum.edu.my/10659/1/Depositpermission-Embargo%202years_s901753.pdf
https://etd.uum.edu.my/10659/2/s901753_01.pdf
https://etd.uum.edu.my/10659/3/s901753_02.pdf
https://etd.uum.edu.my/10659/
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score 13.149126