Knowledge Management Practice : A Descriptive Study of the Insurance Industry

• المؤلف الرئيسي: Minah, Japang
• التنسيق: أطروحة
• اللغة: English
• منشور في: 2003
• الموضوعات: HD28-70 Management. Industrial Management
• الوصول للمادة أونلاين: https://etd.uum.edu.my/1036/1/MINAH_BT._JAPANG.pdf; https://etd.uum.edu.my/1036/

The main purpose of this study was to describe the elements of knowledge management activities within the insurance industry. Since Malaysia entered its knowledge-based economy many insurance companies have responded by leveraging heavily on its information and communications technologies (ICTs). T...