Knowledge Management Practice : A Descriptive Study of the Insurance Industry
The main purpose of this study was to describe the elements of knowledge management activities within the insurance industry. Since Malaysia entered its knowledge-based economy many insurance companies have responded by leveraging heavily on its information and communications technologies (ICTs). T...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2003
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/1036/1/MINAH_BT._JAPANG.pdf https://etd.uum.edu.my/1036/ |
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