Determining Factors of Malaysian Customers Patronage of Foreign Bank

Two hundred questionnaires, which were considered as complete, acceptabe and usable, were reveived from the customers of the thirteen foreign banks with regards to the area of Kuala Lumpur. Questionnaire was developed to examine the major factors considered most important in the process of selectin...

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主要作者: Juhaida, Abu Bakar
格式: Thesis
语言:English
出版: 2003
主题:
在线阅读:http://etd.uum.edu.my/1001/1/JUHAIDA_BT._ABU_BAKAR.pdf
http://etd.uum.edu.my/1001/
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