A unified framework for business process intelligence
Enterprises are striving to cut down their cost and the same time maintains an expectable level of quality in service delivery to keep the competitive edge. Integral to that is an analysis of business processes in order to identify inefficiencies in the design as well as execution of processes. Subs...
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| Format: | Article |
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Springer Verlag
2014
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958532980&doi=10.1007%2f978-981-4585-18-7_49&partnerID=40&md5=05b9e3bf0efc321e3999647c407f08d5 http://eprints.utp.edu.my/31722/ |
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