Process warehouse based agent's competencies measurement method for business process improvement
Enterprises are continuously aiming at improving execution of processes in order to achieve competitive edge. One of established ways of improving process performance is to assign most appropriate resources to each task of the process. However, an evaluation of business process improvement approache...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
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Institute of Electrical and Electronics Engineers Inc.
2016
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85010452310&doi=10.1109%2fICCOINS.2016.7783209&partnerID=40&md5=132be36986dc4fb977ea41095ca920c8 http://eprints.utp.edu.my/30463/ |
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