Socio-economic and technological new normal in supply chain management: lessons from COVID-19 pandemic

• Main Authors: Ajmal, M.M., Khan, M., Shad, M.K., AlKatheeri, H., Jabeen, F.
• Format: Article
• Published: Emerald Group Holdings Ltd. 2021
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85118566701&doi=10.1108%2fIJLM-04-2021-0231&partnerID=40&md5=29183abff4c773abcff68d662e37d4b4; http://eprints.utp.edu.my/30383/

Purpose: This paper explores the new normal activities and strategic responses of the service industry towards the challenges created by the coronavirus disease 2019 (COVID-19) outbreak and other constructs and validates the measurement scale for socio-economic and technological new normal activitie...