Impact of Total Quality Management on SMEs Sustainable Performance in the Context of Industry 4.0

This empirical study analyzes the relationship of digital Total Quality Management (TQM) or Quality 4.0 practices on the sustainable performance in Malaysian small & medium (SMEs) manufacturing industries. Based on the literature review, a research model is constructed. The study hypotheses...

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Bibliographic Details
Main Authors: Ali, K., Johl, S.K.
Format: Article
Published: Springer Science and Business Media Deutschland GmbH 2022
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85113581076&doi=10.1007%2f978-3-030-82616-1_50&partnerID=40&md5=9388ee95035dc1b10810413580cefb3a
http://eprints.utp.edu.my/28845/
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