The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective
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Frontiers Media S.A.
2022
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85124747980&doi=10.3389%2ffpsyg.2021.786603&partnerID=40&md5=3aa59b152e30d5d9b84c246320f8a6d8 http://eprints.utp.edu.my/28655/ |
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my.utp.eprints.286552022-03-07T12:36:18Z The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective Mazhar, M. Ting, D.H. Hussain, A. Nadeem, M.A. Ali, M.A. Tariq, U. Frontiers Media S.A. 2022 Article NonPeerReviewed https://www.scopus.com/inward/record.uri?eid=2-s2.0-85124747980&doi=10.3389%2ffpsyg.2021.786603&partnerID=40&md5=3aa59b152e30d5d9b84c246320f8a6d8 Mazhar, M. and Ting, D.H. and Hussain, A. and Nadeem, M.A. and Ali, M.A. and Tariq, U. (2022) The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective. Frontiers in Psychology, 12 . http://eprints.utp.edu.my/28655/ |
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Universiti Teknologi Petronas |
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Malaysia |
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Universiti Teknologi Petronas |
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http://eprints.utp.edu.my/ |
| format |
Article |
| author |
Mazhar, M. Ting, D.H. Hussain, A. Nadeem, M.A. Ali, M.A. Tariq, U. |
| spellingShingle |
Mazhar, M. Ting, D.H. Hussain, A. Nadeem, M.A. Ali, M.A. Tariq, U. The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| author_facet |
Mazhar, M. Ting, D.H. Hussain, A. Nadeem, M.A. Ali, M.A. Tariq, U. |
| author_sort |
Mazhar, M. |
| title |
The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| title_short |
The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| title_full |
The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| title_fullStr |
The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| title_full_unstemmed |
The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective |
| title_sort |
role of service recovery in post-purchase consumer behavior during covid-19: a malaysian perspective |
| publisher |
Frontiers Media S.A. |
| publishDate |
2022 |
| url |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85124747980&doi=10.3389%2ffpsyg.2021.786603&partnerID=40&md5=3aa59b152e30d5d9b84c246320f8a6d8 http://eprints.utp.edu.my/28655/ |
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1738656870685474816 |
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13.154949 |