Critical success factors of Lean Six Sigma in higher education institutions

• Main Authors: Tai, Jia Xin, Tan, Owee Kowang, Teo, Pei Kian
• Format: Article
• Language: English
• Published: Human Resource Management Academic Research Society 2021
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/id/eprint/97533/1/TanOweeKowang2021_CriticalSuccessFactorsofLeanSixSigma.pdf; http://eprints.utm.my/id/eprint/97533/; http://dx.doi.org/10.6007/IJARBSS/v11-i7/10435

In this globalization era, the competition in industries becoming more vigorous as organizations are under constant pressure to outperform each other. Similarly in the educational sector, where Higher Education Institutions (HEIs) facing intense competition. In order to stay competitive and sustaina...